The AI Divide? Lenovo study reveals why CEOs & CIOs are often misaligned on AI

MANILA, April 26, 2024 – A recent study by Lenovo has revealed a notable divide between CEOs and CIOs concerning the strategic deployment and scaling of Artificial Intelligence (AI) within companies. This issue emerges amidst the rapid AI adoption in ASEAN markets, including the Philippines, where AI has been growing at a compound annual growth rate of about 40%.

Driven by a fear of falling behind competitors, many executives are aggressively pursuing AI integration, resulting in plans to increase AI spending by 45% in 2024 compared to the previous year. CIOs, however, are grappling with more immediate operational challenges such as cybersecurity, talent retention which are further complicated with emerging technologies like Generative AI (GenAI). With limited budgets and a risk-sensitive outlook, 9% of CIOs even view AI initiatives as a potential distraction.

Lenovo’s comprehensive survey involved 900 IT and business decision-makers and was particularly focused on the impact of GenAI. The study provides critical insights as to why there are differing outlooks within the C-suite regarding the technology’s potential and challenges. Some of the key insights from the study include:

  • Surge in AI Investment: Companies are significantly increasing their AI budgets, with a 45% rise in spending, indicating a rush to capitalize on AI technologies.
  • Mixed perceptions about AI’s potential: While 46% of CIOs believe in AI’s transformative impact, their enthusiasm is tempered by practical considerations of deployment and effectiveness.
  • CIOs’ reserved stance on GenAI: Despite the excitement around GenAI, it ranks only fourth on the technology priority list for CIOs, who remain cautious about its current stage of maturity and integration challenges.
  • Preference for secured cloud environments: A significant 69% of CIOs prefer hosting AI workloads in non-public cloud environments, indicating a strategic preference for controlled, secure computing spaces.
  • Challenges in securing AI talents: About 45% of CIOs report difficulties in hiring for AI-related roles, which is crucial for driving AI innovation and implementation.

“We recognize the challenges that come with adopting AI as much as we also acknowledge the immense potential it can bring to our business and people,” says Michael Ngan, General Manager of Lenovo Philippines. “As the landscape of AI rapidly evolves, it’s imperative for organizations to navigate the complexities with a unified vision,” he shared.

Lenovo’s solid infrastructure solutions, together with a vast network of independent software vendors (ISVs), guarantee seamless and adaptable AI implementations suitable for companies of varying sizes. Moreover, through Lenovo’s AI Innovators Program, a collaboration with leading software partners, Lenovo delivers tailor-made, ready-to-implement AI solutions that span the entirety of customer operations.

Last year, the global service provider unveiled its comprehensive vision “AI for All” at the 9th Global Tech World Event in Austin, Texas. For more information, visit


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