MSI Gaming Philippines launches pickup service for laptop repair and RMA

MSI Gaming Philippines launches pickup service for laptop repair and RMA

[Manila, Philippines] MSI Gaming, a world-leader brand in gaming laptops, wants to support its loyal customers by offering a free pickup service for warranty and repair claims within NCR Region. This service is a commitment to MSI laptop users to avail warranty services in the convenience of their own homes during the COVID-19 pandemic.

MSI Support channels are live

Different channels are available for end-users to get tech support for their MSI laptops. Onsite pickup requests can also be made through these channels for convenience.

  • Phone tech support: (02) 8470-3552
  • Email:
  • For MSI Online Live Chat,
  1. Go to
  2. Register / Log in
  3. Click online chat

MSI Pickup Service terms and conditions

  • This service is valid to MSI Notebooks purchased from authorized dealers in the Philippines. 
  • Notebook series eligible for this service are GT Titan, GS Stealth, GE Raider, GP Leopard, Creator Series, Prestige Series, and WS Workstation laptops.
  • Only Units covered by the warranty can request a pickup, and the unit’s warranty will base on the invoice date.
  • On-site pickup is for NCR Customers only
  • MSI Service has the right to reject requests if the pickup location is inaccessible.
  • MSI Service also has the right to change the pickup schedule, and the end-user will be advised of the change a day before.
  • Logistic personnel does not troubleshoot or repair units.
  • MSI Engineers will check the unit according to the MSI Warranty policy.
  • Pick-up schedule is 2-3 days after request confirmation.


Learn more 👉 

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